Thanks for choosing to open an account with DTB. Let's get started.

Proceed to create an account

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Leave your details and we will get back to you

Intro on benefits of opening an account online will come here. (copy team drafting)

Intro on benefits of opening an account online will come here. (copy team drafting)

Please have a soft copy each of the following documents ready.

1. Kenyan National ID / Kenyan Passport

2. Utility Bill (Where Applicable)

Now tell us about yourself

So things run smoothly, ensure your name matches what's on your ID.

WHAT'S YOUR NAME*
NATIONAL ID/ PASSPORT NO/ ALIEN CARD*
UPLOAD SCANNED COPY OF ID/PASSPORT*
YOUR DATE OF BIRTH*(DD/MM/YY)

*Mandatory Field

Now tell us about yourself

Provide us with your email and phone number (in case we need to get in touch)

EMAIL ADDRESS*
MOBILE NUMBER*

Where do you live?

and which branch would you like to do your banking?

ADDRESS*
City*
PROOF OF RESIDENCE: (utility bill)*
BRANCH*

What type of account would you like to open?

Tell us also the currency you would like to use.

ACCOUNT TYPE*
CURRENCY*

Related Accounts

You are nearly there.

Now fund your account to activate it.

Detailed information and steps on how to fund the account will come here.

Choose how you will fund the account (initial) – RTGS, MPESA, BRANCH, PREPAID CARD.*
CHOOSE A SERVICE

eStatement

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  • Talk to us

    At DTB we are always ready to listen to you. Whether you have queries about account opening or feedback about your accounts, we have various channels open to you. Submit your comments today by completing the form below, email or phone us (our contact centre is open 24hours a day). Answers to frequently asked questions can be found in Help & Support.

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    All fields with an asterisk (*) are required.

    Thank You!!!

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    Your opinions and comments are very important to DTB and we read every message that we receive.

    Our goal is to improve our service any way we can, and we appreciate your taking the time to fill out our feedback form.

    If you have any other questions, feel free to call us during normal business hours: 9am to 5pm

    Call our Pilot lines for immediate assistance:

    Kenya: +254 -20- 284 9888/ +254 – 719 – 031 888/ +254 – 732 – 121 888

    Tanzania: (+255) 222 114891/2

    Uganda: (+256) 414 387000/100/ 0800 – 242 242

    Burundi: (+257) 222 59988

    Call the specific Country or Branch using the
    Location Finder

    Email us at:

    Kenya: contactcentre@dtbafrica.com

    Uganda: info@dtbuganda.co.ug

    Tanzania: customercare@diamondtrust.co.tz

    Burundi: info@dtbafrica.com

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